Are you really interested in giving great service and making guests’ experiences memorable? The hospitality business in London is lively and full of different kinds of people. Luxurious and high-class, the Shangri-La Hotel at The Shard stands out in the middle of the city.
We’re looking for enthusiastic people to join our busy team. We offer competitive pay, ranging from £11.50 an hour for entry-level jobs to £38,000 a year for senior positions, plus extra service charges and other benefits for employees to help us keep our guests completely satisfied.
Details of Hospitality Job in London:
- Title: Hospitality Jobs in London
- Job Type: Full-time
- Age: 18+
- Total Positions: 10
- Company Name: Shangri-La Hotel at The Shard
- Salary: £11.50/hour – £38,000/year plus service charge
- Education: High school or equivalent; qualifications preferred for senior roles
- Location: 31 St Thomas Street, London SE1 9QU, United Kingdom
- Country: United Kingdom
About Shangri-La Hotel at The Shard:
The famous Shard building is home to the Shangri-La Hotel, which has stunning views of London’s skyline and is a peaceful haven above the busy city. Our hotel takes the best parts of Asian kindness and British culture and puts them together to make a unique and luxurious experience for each guest.
Why Work With Us?
- Compensation that is competitive: pay deals that are appealing based on experience and duties.
- Professional Development: Opportunities for ongoing training and growth that will help you move up in your work.
- Employee Benefits: Benefits for employees include discounts on hotel stays, meals, and health and fitness programs.
- Inclusive Culture: Join a broad team that values working together, respect, and including everyone.
Available Positions:
1. Guest Relations Officer:
- Responsibilities: Welcome guests, manage check-ins/check-outs, handle inquiries, and ensure seamless guest experiences.
- Requirements: Excellent communication skills; previous front desk experience preferred.
- Salary: £24,621 per annum plus additional service charge.
2. Concierge:
- Responsibilities: Assist guests with reservations, transportation, and local attractions.
- Requirements: Strong knowledge of London; exceptional customer service skills.
- Salary: £28,458 per annum plus service charge.
3. Senior Commis Waiter/Waitress:
- Responsibilities: Provide high-quality food and beverage service in dining outlets.
- Requirements: Previous experience in a similar role and passion for hospitality.
- Salary: Up to £34,294 per annum (base £24,294 + average TRONC £10K).
4. Head Porter:
- Responsibilities: Oversee porter team, manage luggage services, and ensure guest satisfaction.
- Requirements: Leadership skills and prior experience in a similar role.
- Salary: £35,000 per annum plus additional service charge.
5. Event Sales Manager:
- Responsibilities: Manage event sales, coordinate with clients, and oversee event execution.
- Requirements: Strong sales background; excellent organizational skills.
- Salary: £38,000 per annum plus additional sales bonus scheme.
6. Groups & Events Planning Manager:
- Responsibilities: Plan and execute group events, liaise with clients, and ensure success.
- Requirements: Event planning experience and attention to detail.
- Salary: Competitive (details upon inquiry).
7. Kitchen Porter
- Responsibilities: Maintain kitchen cleanliness, assist with basic food preparation, and support kitchen staff.
- Requirements: Ability to work in a fast-paced environment; team player.
- Salary: £11.50–£12.50 per hour plus holiday pay.
8. Housekeeping Supervisor
- Responsibilities: Supervise housekeeping staff, ensure cleanliness standards, and manage inventory.
- Requirements: Previous housekeeping experience; leadership abilities.
- Salary: £34,500 per year, including service charge.
9. Assistant Guest Relations Manager
- Responsibilities: Support the Guest Relations Manager, handle VIP guests, and oversee guest services.
- Requirements: Strong interpersonal skills and prior experience in guest relations.
- Salary: Up to £36,000 per year, including service charge.
10. Lobby Ambassador:
- Responsibilities: Greet guests, provide information, and ensure a welcoming environment.
- Requirements: Excellent communication skills and a customer-focused attitude.
- Salary: £28,000 per annum.
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Benefits of Job:
- Competitive Pay and Perks: London hospitality jobs offer competitive pay and extra benefits like service charges, performance bonuses, and savings on meals and stays for employees.
- Opportunities for Career Growth: Working in London’s hospitality business offers ongoing professional development, training programs, and clear paths for career advancement in top hotels.
- Diverse and welcoming workplace: London hospitality jobs encourage the working together of a mixed team, promoting respect, acceptance, and a helpful work environment.
- Exposure to Luxury and Global Standards: Working in high-end hotels and other luxury properties is a great way for employees to learn about foreign service standards and best practices for running a business.
- Dynamic and Exciting Work Environment: Hospitality jobs in London are fast-paced and interesting, with chances to meet a wide range of guests and be a part of events and experiences that people will remember.
- Full Benefits for Employees: Many companies in the hospitality industry offer wellness programs, free travel, discounted hotel stays, and other incentives to keep workers happy and help them balance their work and personal lives.
Application process:
Send your CV and a cover letter to our Human Resources staff, mentioning the job you’re applying for.
- Email: careers.london@shangri-la.com
- Address: Shangri-La Hotel at The Shard, 31 St Thomas Street, London SE1 9QU, United Kingdom
Please include:
- Changed CV
- Cover letter explaining your interest and why you’re a good fit
- Certifications or links that are relevant
Conclusion:
It’s more than just a job to work at the Shangri-La Hotel at The Shard. It’s a chance to be a part of London’s best service experience. Our team offers a supportive environment, fair benefits, and the chance to grow professionally, no matter if you are just starting out in your career or have years of experience.
Send in your application today to join a world-class hospitality team in the heart of London and help make unforgettable moments for our guests.
Frequently Asked Questions:
How do I apply for hospitality jobs London?
Candidates can apply by submitting an updated CV and cover letter to the hotel’s careers email. Include the desired position, relevant experience, and certifications to be considered for employment.
What qualifications are required for hospitality jobs in London?
Most roles require strong communication skills, customer service experience, and a professional attitude. Specific positions may need prior hotel, event, or food service experience, while training is often provided for entry-level opportunities.
How much can I earn working hospitality in London?
Salaries vary by role and experience, ranging from £11.50 per hour for kitchen porters to £38,000 per year for event managers, with additional service charges or bonuses often included for higher earnings.
