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Control Room Operator Jobs in UK 2026 – Security Career

If you’re looking to start a rewarding career in 2026, Mitie is offering Control Room Operator Jobs in UK with a competitive salary ranging from £10.00 to £20.00 per hour. This permanent role is perfect for candidates with 1-2 years of experience and is based at their LS1 5AT location, providing a hands-on, physical work environment.

It’s an opportunity to be at the heart of safety and security operations, where every day brings new challenges and the chance to make a real difference in people’s lives.

Job Details:

  • Employer Name: Mitie
  • Job Location: LS1 5AT,UK
  • Job Position: Control Room Operator Jobs in UK
  • No. of Vacancies: 1
  • Term of Employment: Permanent
  • Salary: £10.00-20.00 Hourly
  • Education: General
  • Experience: 1-2 years of Experience

Job Summary:

Mitie is currently in need of Control Room Operators in the United Kingdom to assist with their operations. You will be accountable for the monitoring and management of a variety of systems and alarms within the control room environment in your capacity as a Control Room Operator.

Your responsibilities will include the supervision of operational, safety, and security activities to guarantee a timely and efficient response to emergencies and incidents. This role necessitates the capacity to operate in a dynamic and fast-paced environment, as well as the ability to demonstrate exceptional communication skills and pay close attention to detail.

Responsibilities of Control Room Operator Jobs in UK:

  • System Monitoring:
    • Monitor a variety of systems, such as access control, CCTV, and fire alarm systems.
    • Promptly identify and address security vulnerabilities, alarms, and incidents.
    • Surveillance systems are employed to monitor and trace the movements of vehicles and personnel.
    • Ensure that the records of events, actions taken, and outcomes are precise.
  • Incident and Emergency Response:
    • Serve as the initial point of contact for the reporting and response of incidents.
    • Collaborate and communicate with emergency services, including fire and police departments.
    • Assess risks, evaluate incidents, and implement appropriate response protocols.
    • Supply stakeholders with precise and lucid information during emergency situations.
  • Communication and Documentation:
    • Continue to communicate effectively and clearly with both internal and external stakeholders.
    • Record and submit security-related activities, alarms, and incidents.
    • Ensure that management and pertinent teams receive accurate and expeditious information.
    • Guarantee adherence to confidentiality and data protection policies.
  • Alarm Monitoring and Dispatch:
    • Monitor alarms, such as fire and intruder alarms, and take the necessary steps.
    • Respond to emergencies or incidents by dispatching response personnel.
    • Collaborate with field personnel, mobile surveillance, or security teams as necessary.
    • Ensure the safety of personnel by monitoring and responding to emergency or duress alarms.
  • Adherence to Procedures and Regulations:
    • Adhere to the established standard operating procedures and guidelines.
    • Adhere to the legal and regulatory obligations that pertain to the operations of the control room.
    • Stay informed about industry best practices and maintain an understanding of security and safety protocols.
    • Inform the relevant authorities of any operational or non-compliance issues.

Qualifications and Skills of Control Room Operator Jobs in UK:

  • Previous experience in a security surveillance or control room position is ideal.
  • A high level of attention to detail and the capacity to multitask effectively.
  • High-quality written and verbal communication abilities.
  • Expertise in the operation of control room apparatus and the operation of computer systems.
  • Capacity to maintain a composed and tranquil demeanor in high-pressure situations.
  • The ability to work on a rotating schedule, which may include weekends, holidays, and evenings.
  • Working knowledge of alarm monitoring, access control, CCTV, and security systems.
  • Comprehension of pertinent industry standards, regulations, and laws.
  • SIA CCTV license or other pertinent certifications are advantageous.

Check Also: Control Centre Operator Position In UK At Yodel

Benefits of Control Room Operator Jobs in UK:

  • Hands-On Experience with Advanced Systems
    Gain practical experience managing CCTV, access control, fire alarms, and other control room technologies, enhancing your technical expertise.
  • Competitive Hourly Salary
    Earn between £10.00 and £20.00 per hour, giving you financial stability while building a rewarding career in security operations.
  • Permanent Employment Opportunity
    Enjoy the security of a permanent role, allowing you to grow professionally within a respected organization like Mitie.
  • Professional Development
    Learn industry best practices, emergency protocols, and regulatory standards that will strengthen your long-term career prospects.
  • Dynamic and Engaging Work Environment
    No two days are the same as you monitor systems, respond to incidents, and support safety and security operations.
  • Team Collaboration Skills
    Work closely with emergency services, field personnel, and management, enhancing your communication and teamwork abilities.
  • Crisis Management Experience
    Develop the ability to remain calm under pressure while effectively responding to alarms, incidents, and emergencies.
  • Flexible Shift Opportunities
    Work on a rotating schedule including evenings, weekends, and holidays, which can provide work-life balance options.
  • Skill Recognition and Certifications
    Opportunities to utilize and build on certifications like the SIA CCTV license, boosting your credentials in the security sector.
  • Making a Real Impact
    Play a vital role in maintaining safety and security, ensuring the protection of people, property, and assets every day.

How to Apply for Control Room Operator Jobs in UK?

To apply for this position click the link below:

Apply Now

Conclusion:

Joining Mitie as a Control Room Operator in 2026 offers a hands-on role in monitoring, safety, and emergency response with a competitive salary. You’ll gain valuable experience managing advanced systems, communicating under pressure, and ensuring security for people and property. This role is ideal for detail-oriented professionals ready to make a meaningful impact every day.

Is this job suitable for someone without previous security experience?

Yes, candidates with general work experience and strong attention to detail can apply, but prior exposure to monitoring systems or security protocols will be an advantage in adapting quickly to the role.

Are the working hours flexible?

The position involves rotating shifts, including evenings, weekends, and holidays. This ensures continuous monitoring and provides opportunities for flexible scheduling to fit personal needs.

How much can I earn as a Control Room Operator?

The hourly pay ranges from £10.00 to £20.00 depending on experience and skills. The permanent nature of the role also offers long-term financial stability.

Ramsha shik

Ramsha is a career content writer at LMI Jobs UK, dedicated to helping job seekers connect with the right opportunities. Passionate about employment trends and skilled migration pathways, she provides up-to-date insights and practical guidance for candidates looking to build successful careers in the UK. Her goal is to make the job search easier, clearer, and more rewarding for every reader.

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